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The success of our customers is our main goal, and the driving force behind everything we do.

We specialise in providing customised online printing services, producing magazines, catalogues, labels, packaging, printing on textiles and much more. Our online shop is the largest web-to-print operation in Europe. We offer our clients quick and easy access to the best printing solutions and a huge product catalogue. 

Pixartprinting is an e-commerce company, and everything we do revolves around the web. This online presence is made possible by 700 passionate and talented people who work day in, day out at our headquarters to handle and produce 10,000 print jobs a day.

Over the years we have become a well-oiled machine, able to offer our customers a high-quality service with delivery in as little as 24 hours. Each of our products can be personalised, giving users extraordinary freedom to customise their order.

Click on this link to view our policy.

We are constantly searching and experimenting to find the best print solutions and services for our customers.

From the very beginning we challenged ourselves to offer much more than just printing. Today we offer a complete and professional service that aims to support our customers’ communication projects, whatever line of business they are in. We give them complete freedom to make their own choices, but at the same time are always on hand throughout the order process in case any issues or questions arise. 

We print in four colours at ultra-high resolution and carefully choose our suppliers to give you the finest materials. 

We believe in innovation. We constantly invest in new machines and technology, enabling us to print in large volumes and guarantee you the best prices. 

In a hurry? You can choose your own delivery date with a 24-hour turnaround. 

Free delivery available on all orders! 

We provide users with a simple purchasing process, during which they have numerous opportunities to customise their order, from the items in the catalogue through to the delivery time. In addition, careful management at the production stage means we can offer a quick service and high-quality products at affordable prices.

We have never stopped innovating

Being ahead of the curve is part of our DNA and our history. We were the first company to take this traditional bricks-and-mortar service online, and we have been in the printing business for almost twenty-five years. Today we operate in the UK, Italy, France, Spain, Portugal, Germany, the Netherlands, Belgium, Sweden, Switzerland, Ireland, Poland, Russia and Romania. 

Our headquarters has a floor area of 400,000 sq. feet, and we have a constant flow of work seven days a week from 600,000 customers throughout Europe. We have grown over the years, and eventually joined Cimpress (Nasdaq: CMPR), the world leader for mass customisation, in 2014.

The quality of our work is our best calling card

Our catalogue meets our customers’ every need. With over 3,000,000 product combinations we can satisfy any communication requirements and preempt future needs. Our Research & Development department is constantly looking for new solutions to ensure our customers can find the best way to show off their business, whatever it is. 

With over 50 new products added to the catalogue every year, we can tackle requests of any type, from small to large format items, from printing on paper to printing on wood, aluminium or PVC, and from packaging to materials for trade fairs.

We believe that together technology and people can achieve great things.

Our manufacturing department is equipped with innovative and constantly evolving machinery. We currently have over 100 production systems, and this number continues to rise. In addition, we work with some of the biggest companies in the world to design new technologies tailored to our requirements. 

Pixartprinting has equipment dedicated to the most advanced printing technologies and specific machines for a vast range of finishing processes, from binding and cutting to laminating and creasing. 

In 2017 we reached two important milestones. In February we launched Catalyst, an innovative packaging production line engineered to the highest possible quality criteria, which allows us to offer small print runs to industrial standards. A few months later, Pixartprinting installed a set of HUV LED offset printers, the largest Komori system in Europe, further optimising the production cycle in terms of productivity and delivery times.

Awards and Certifications

TUV Pixartprinting has been awarded TÜV certification, which confirms that "Pixartprinting Spa's management system meets the requirements of UNI EN 15838: 2010 - Contact centre support services for clients, consumers and citizens".
This certification is the result of a long process launched some time ago by Pixartprinting, with the aim of optimising its customer care provision. TÜV, an international and independent body, has now provided tangible and verifiable proof of the quality of the service provided.
The standards aim to define levels of performance and quality offered in call/contact centres in the client and customer care sector, by posing as service users and reporting on the resulting performance. Pixartprinting's customer care operators, all based at the firm's premises in Quarto d'Altino, Italy, are mother tongue professionals who respond to our customers' requests every day by telephone, email, chat, social media and other channels, providing support during the ordering, purchasing and after-sales stages.
Customers in Italy, France, Spain, the UK, Germany, Portugal and the USA can call a national phone number, which will be answered by a mother tongue operator.
TÜV certification therefore represents additional reassurance for everyone who chooses Pixartprinting.

Trustedshops Pixartprinting has been awarded certification from Trusted Shops based on over 60 different quality criteria including financial solvency, transparent pricing, customer service and data protection. These criteria are subject to constant review by Trusted Shops from experts in the field of customer protection and data protection, as well as specialists in business and IT law. The certification offers clients protective cover of up to 2,500 euros. The Trusted Shops warranty is an optional service which protects against loss of payment in the event of non-delivery or after returning goods for a period of up to 30 days.

Pixartprinting is currently completing all the bureaucratic procedures required to get FSC Chain of Custody Certification, aiming to further reinforce its commitment to environmental protection, through the use of certified materials, low environmental impact plans, solvent-free inks and suction systems for air purification that contribute to make the working environment healthy. Procedures to obtain ISO 9001 quality certification, ISO 14000 environmental certification and ISO 18000 health and safety certification are also underway.

In 2010 Pixartprinting was awarded the prestigious ‘La Vedovella’ prize, the Italian major award in the world of graphic arts, in the 'special distinction' category.

We support our customers in their challenges and we are always there if they need help

We always put our customers first. We base our decisions on their requests and needs, and our website is built around their advice and designed to make their purchasing experience unique and hassle-free. In our online shop customers can view our range, select the products that interest them, go directly to the guided, free-of-charge ordering process and place their order by uploading the print file. 

To provide support at each stage of the ordering process – pre-sales, the purchase itself and after-sales – we have put together a customer care team at our headquarters, comprising over 50 native speakers of the languages of the countries in which we operate. They respond to all queries, questions and problems and are ready to help customers if any issues arise.