Yes, but only if the order has not been processed yet. If you need to change the specification of the product you have ordered, please contact our Customer Support team at firstname.lastname@example.org
to ascertain whether the alteration can be made. If, however, you want to cancel your order, you can do so through the My Account area – click 'Cancel' in the My Orders section, marked by a dustbin icon.
Remember you can only cancel your order if you have not yet paid or uploaded the file. You can check the order status in the My Account area, or contact Customer Support for further information. If, however, you have already paid by bank transfer, you must send a cancellation request by email to email@example.com
. We will, of course, refund you, using the same method you used for payment (credit card, PayPal, bank transfer, etc): you will find your credit invoice in the My Account area.